Privacy Policy

Effective Date: May 23, 2026

Welcome to puppy-yogalounge.com (the “Website”), operated by Puppy Yoga Lounge (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletter, or book a ticket for our puppy yoga sessions. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, subscribing to marketing newsletters, or booking ticketed sessions.

• Personal Data Provided by You:
  • Newsletter Subscription: When you sign up for our mailing list, we collect your email address.
  • Booking & Reservation Form: When you purchase tickets to a puppy yoga session, we collect your full name, email address, phone number, and the quantity of tickets requested.
• Payment and Billing Data: All online payments for session bookings are processed securely via our third-party payment processor, Stripe. We do not store or directly collect your credit card number, expiration date, or CVV code on our servers. Stripe collects and handles all payment information in accordance with their own privacy protocols and Payment Card Industry Data Security Standards (PCI-DSS).

2. How We Use Your Information

We use the personal information collected via our website for a variety of business purposes, including to:

• Fulfill and Manage Bookings: Process your ticket transactions, issue confirmation emails, manage attendance caps, and coordinate logistics for your scheduled puppy yoga class.
• Send Administrative Communications: Send you transactional updates, schedule adjustments, health and safety waivers, and operational notices related to your booking.
• Deliver Marketing and Promotional Materials: Send you our newsletter, updates on upcoming puppy schedules, event announcements, and special offers if you have opted-in via our newsletter subscription form. You can opt-out of these emails at any time.
• Customer Service & Communications: Respond to your inquiries, resolve booking issues, and follow up on feedback regarding your experience at the lounge.

3. How Your Information is Shared

We respect your privacy and do not sell, rent, or trade your personal data to third parties for marketing purposes. We share your data only with trusted service providers necessary to operate our business:

• Payment Processors (Stripe): We share transactional information, contact details, and payment specifics with Stripe to successfully authorize, process, and securely clear financial transactions for ticket purchases.
• Email Marketing Platforms: Your email address is shared with our secure email service provider to deliver newsletters and transactional alerts.
• Legal Obligations: We may disclose information if required by law, subpoena, or government regulation, or if necessary to protect the safety, rights, or property of our staff, attendees, or the puppies in our care.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes detailed in this Privacy Policy, including fulfilling booking obligations, handling tax and accounting requirements, or maintaining compliance with legal statutes. If you unsubscribe from our newsletter, your contact information will be promptly marked as inactive or removed from our active marketing broadcast lists.

5. Security of Your Information

We implement appropriate technical, administrative, and physical security measures designed to safeguard the security of any personal information we process. For example, our website utilizes Secure Socket Layer (SSL) encryption protocol during data transmission, and financial processing is offloaded to Stripe’s highly encrypted servers. However, please remember that no electronic transmission over the internet or information storage technology can be guaranteed 100% secure.

6. Your Rights and Choices

Depending on your location, you may possess specific rights regarding your personal data. Regardless of location, we offer the following controls to all users:

• Opt-Out of Marketing: You can unsubscribe from our newsletters at any time by clicking the “Unsubscribe” link found at the bottom of our emails.
• Access and Correction: You may request access to, correction of, or deletion of the personal contact details you submitted via our web forms by emailing us directly.

7. Third-Party Links

Our website may contain links to third-party web services or applications (such as embedded maps, social media widgets, or our payment gateway). This policy does not apply to data practices on third-party domains. We advise checking the privacy policies of those platforms independently.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect adjustments in operational practices, regulatory requirements, or website functionality. The updated version will be indicated by a revised “Effective Date” at the top of this document.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at: support@puppy-yogalounge.com