.svg)
When you use our website, booking application, or Services, we may collect personal information that you voluntarily provide to us.
Depending on how you interact with Puppy Yoga Lounge, this may include:
We collect only information that is reasonably necessary for operating our Services, processing bookings, communicating with customers, maintaining records, and fulfilling our business and legal obligations.
We may use the information we collect to:
We do not sell or rent your personal information to third parties.
Where required by applicable law, we obtain consent before collecting, using, or disclosing personal information.
By submitting information through our booking application or website, you acknowledge that the information may be collected and used for the purposes described in this Policy and in connection with the Services you request.
Where separate consent is requested—for example, for marketing communications or photography—we will provide an appropriate opportunity to provide or decline that consent.
You may contact us at support@puppy-yogalounge.com regarding your consent preferences.
Withdrawal of consent may be subject to legal or contractual limitations. For example, we may need to retain certain information relating to a completed transaction for accounting, legal, fraud-prevention, or record-keeping purposes.
Puppy Yoga Lounge takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
Personal information used by our booking application and business systems may be stored in private cloud infrastructure with encryption and access controls.
Where appropriate, information is protected using encryption in transit and/or encryption at rest, authentication controls, restricted access, and other reasonable security measures.
Access to personal information is limited to individuals and service providers who reasonably require access to perform their responsibilities.
However, no electronic storage system, internet transmission, or security measure can be guaranteed to be completely secure. We cannot guarantee absolute security of personal information.
Puppy Yoga Lounge does not use artificial intelligence (AI) in its booking application or for processing the personal information collected through the application.
Personal information collected through the booking application is not submitted to an AI system for automated analysis, profiling, decision-making, or generation of customer-related decisions.
We do not use AI to determine whether a customer may participate in a class, approve or reject bookings, or make decisions about customers based on their personal information.
We may use trusted third-party service providers to operate portions of our business and Services.
These providers may include services for:
Third-party providers may process information on our behalf only as reasonably necessary to provide their services.
Where appropriate, we take reasonable steps to select service providers that provide appropriate safeguards for personal information.
Third-party services operate under their own terms and privacy policies.
Our booking system uses Stripe for payment processing.
When you choose to pay for a booking, payment information is processed through Stripe’s systems.
Puppy Yoga Lounge does not intentionally collect or store your complete credit or debit card number, CVV/security code, or full payment credentials in our own database or private cloud storage.
Information such as your name, email address, booking amount, booking reference, and transaction identifiers may be associated with a payment so that we can confirm and administer your reservation.
We do not use Stripe to sell, rent, or otherwise monetize your personal information.
Our website may use cookies or similar technologies that are necessary to operate the website, maintain sessions, support booking functionality, remember preferences, improve performance, or provide security.
Where applicable, additional technologies may be used for website analytics or marketing, subject to applicable consent requirements.
You may be able to control cookies through your browser settings, although disabling certain cookies may affect website or booking functionality.
Our Services may include youth or family sessions.
Where applicable, we require parental or legal guardian involvement for participants who are below the applicable age of majority or otherwise require consent under our Terms.
We do not knowingly use personal information of children for purposes unrelated to providing or administering our Services.
Parents or legal guardians may contact us regarding personal information associated with a minor’s booking.
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including booking administration, customer service, business records, accounting, legal obligations, dispute resolution, and fraud prevention.
When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it in accordance with our internal retention practices and applicable legal requirements.
Certain information may need to be retained for longer periods where required by law or where reasonably necessary to establish, exercise, or defend legal claims.
Subject to applicable law, you may request access to personal information we hold about you and request correction of inaccurate or incomplete information.
You may also contact us with questions about:
Requests should be sent to:
Email: support@puppy-yogalounge.com
We may need to verify your identity before responding to certain requests in order to protect your personal information.
Some third-party service providers used by Puppy Yoga Lounge may store or process information in jurisdictions outside your province or Canada.
Where personal information is processed outside your jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to lawful authorities in accordance with applicable law.
We take reasonable steps to use appropriate safeguards when engaging third-party service providers.
If you have a concern about our handling of your personal information, please contact us first at:
We will make reasonable efforts to review and respond to privacy concerns.
Where applicable, you may also have the right to submit a complaint to the privacy regulator responsible for your province or jurisdiction.
We may update this Privacy Policy from time to time to reflect changes to our Services, technology, legal requirements, or privacy practices.
The updated Policy will be posted on puppy-yogalounge.com with a revised “Last Updated” date.
If you have questions about these Terms or this Privacy Policy, please contact us:
Puppy Yoga Lounge
Website: puppy-yogalounge.com
Email: support@puppy-yogalounge.com
Last Updated: May 25, 2026